Got Questions?

Please take a look through our FAQs below. If you can’t find what you’re looking for, we’d be happy to assist you further – feel free to reach out to us here.

Products

  • Punjabi learning resources are educational play-based tools designed to help children and beginners learn the Punjabi language.

  • Learning Punjabi helps children connect with their heritage, enhances their cognitive abilities, improves memory, and opens doors to learning other languages. What’s not to love about that!

  • Our products are designed for children of all ages, from toddlers to early learners and even adults who are new to Punjabi.

  • Yes!

    While our main focus is on children, we also offer beginner-friendly products for adults who want to learn Punjabi.

    The Dictionary, Values Posters, Clock and puzzles are perfect for anyone interested in the basics to more advanced.

  • Yes!

    Our Dictionary is designed to teach Punjabi in conjunction with English, so learners can easily read both languages side by side.

    Have a browse at the Activity Ideas page in the dictionary and you will see that both languages are represented to create an immersive learning experience.

    Our Values poster and stickers also mix English and Punjabi to create a fun fusion!

  • We value craftsmanship and quality. Most of our products are designed and crafted with care in our Australian homes:

    • 3D Printed Products: Each piece is meticulously created and tested to meet the highest quality standards.

    • Posters, Printables, and Gurmukhi Tree: These educational tools are thoughtfully designed and produced in Australia.

    • Stickers & Coasters: Designed by our Australian team and produced in the USA or Australia, ensuring exceptional quality and support for local manufacturing.

    We are committed to delivering quality products that you will enjoy for years to come.

Ordering

  • Each product on our website provides detailed information in which you may find your answer.

    If you’re still unsure about which product to choose, feel free to contact us we’d be happy to guide you in selecting what’s right for your needs.

  • Yes, we offer special discounts for schools, teachers, and educational institutions purchasing our products in bulk. Please contact us directly to discuss your needs.

  • Simply browse our website, add the products you’d like to your cart, and proceed to checkout.

    You’ll be prompted to enter your shipping information and payment details. Once your order is confirmed, we’ll send you an email with tracking information so you can follow your order’s progress.

    If you have any questions about what to order, please contact us and we will be happy to assist.

  • Name Tags!

    Our personalized name tags are a favourite with little ones and adults alike. Just fill out the form or reach out to us directly, and we'll be happy to create a custom name tag for you.

Shipping and Returns

  • We aim to process and ship orders as quickly as possible, typically within 1-3 business days after receiving payment.

    Your order will be shipped either from Queensland or Western Australia right from the hands of our team in our homes!

    Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can easily track your delivery.

    Shipping times:

    • Within Australia: Delivery times will follow the standard Australia Post service timelines.

    • International orders: Delivery times vary depending on your location and customs processing.

    Please note: Shipping delays can occasionally occur due to unforeseen factors like weather or customs. While we do our best to ensure timely delivery, we’re not responsible for any delays caused by these factors.

    If you have any questions or concerns about your order’s status, feel free to reach out to us, and we’ll be happy to assist you!

  • Yes, we offer international shipping to many countries. Please contact us directly so that we can explore shipping options and costs. Please note that delivery times may vary based on location.

    Please note that some countries may impose additional customs fees, taxes, or duties that are not included in the shipping cost. These charges are the responsibility of the customer and can vary depending on your country's regulations. We recommend checking with your local customs office for more details before placing your order.

  • We want our customers to be fully satisfied with their purchases.

    However, we do not accept returns, exchanges, or cancellations unless the product is damaged or defective. If you receive a damaged or defective item, please contact us immediately so we can resolve the issue.

    Once an order is confirmed, changes can’t be made unless there is a special circumstance, such as incorrect information provided. Cancellations cannot be processed once the order has shipped.

    If your product arrives damaged or defective, please reach out to us directly. We are more than happy to assist you and ensure that you are completely satisfied with your purchase.

  • If you have any additional questions or concerns, visit our Connect with Us page to get in touch.